FAQ

What does Trusty verify?

Trusty reads identity documents, confirms the presence of a live person with a guided selfie video, and compares the captured face with the document photo. The result is delivered as a signed decision: approved or rejected.

How does verification work?

The user opens the embedded widget, presents their document, completes a selfie video, and Trusty returns a decision via webhook. The cross-device flow allows continuing on a phone via QR code if the user is on desktop.

What documents are accepted?

Passports, ID cards, and driver's licenses. Data is extracted automatically with AI in structured JSON format.

Can it detect fraud?

Yes. The system detects screen recapture (screen photos), printed photos, blur, and glare. Face matching includes a confidence score.

How are results delivered?

Each decision arrives as an HTTP POST with an HMAC-SHA256 signature in the X-Trusty-Signature header. The event is kyc.verification.completed. See Webhooks.

How is data protected?

TLS 1.3 in transit, encryption at rest, private buckets, tenant isolation, 2FA on the backoffice.

How to get started?

You need your credentials (public_token and webhook_secret). Embed the widget and receive the webhook. See Quick Start.

Can I query past verifications?

Yes, with the lookup API. Use your webhook_secret as a Bearer token. See Lookup API.